Responses during these months are usually provided in two to three days. Passwords are case sensitive and unique for each contact. Jurassic World, Jurassic World Fallen Kingdom, Jurassic World Evolution and their respective logos are trademarks of Universal Studios and Amblin Entertainment, Inc. For online education and self-service support, visit the. It matches the product: Would you like to view the product details page for the new product?.
That means much more than having a good team to handle your support cases. If after going through these steps you are still experiencing issues logging into your account, please and we will make sure to resolve the issue for you. You may find the answer to your question right here! Access the for opening or viewing your Service Requests. This site also provides access to the Community, Education Services Hub and Knowledge Base. Before submitting an email or placing a phone call, please check out our , which provide useful information on our products. Also, please take advantage of the convenient call-back feature on our phone system that will set up a call back to you; you do not have to wait on hold, and the call is generally returned within 1-hour. In this way, our business grows only when you get more value out of your Actifio investment.
What payment methods can I use? Email responses may take longer than normal. Any warranty support needed would be completed by the third party that sold the product. Elite Support Certified dealers believe in providing quality repairs and timely communication from a friendly and familiar team. Please use the product number and serial numbers of the new product to validate warranty status. Pending Payment: If an order has this status then the payment may not have passed from your payment service provider to us yet. At Thomson Reuters Elite, we are committed to delivering accessible and responsive support and customer care. Product sold by third party: This product was sold by a third party.
If you still cannot log in, or do not receive a reset password email try adding support elitedangerous. If your organization has not had the Mobile Gateway configured, please contact your Elite Account Manager. Please read our policy, which explains the conditions under which you would be eligible for a refund. To maintain these high standards, dealerships employ a Continuous Improvement Coordinator. We value your patience and will do our best to provide you with excellent service as quickly as possible.
For general product and technical related questions contact us using the form below and we will respond as quickly as possible, typically within two business days excluding weekends and holidays. Technical Support Representatives are available to help you Monday through Friday from 8:30 a. My order status says something other than 'complete', what does this mean? If the product is available for download, there will be an icon in the Download column. All other trademarks and copyright are acknowledged as the property of their respective owners. Envision support is available through the. Check that you have not made any spelling errors in both your email address and password first.
If you need to obtain a login for the Client Page or Customer Portal, please call the number below. Jurassic World and Jurassic World Fallen Kingdom motion pictures © 2015-2019 Universal Studios, Amblin Entertainment, Inc. If you still cannot get in you can attempt to. Hi, thanks for visiting - we are here to help! There are multiple statuses that an order can be categorised at: Processing Pre-Order: This means that your order been paid for and invoiced, but that the product ordered is not available for delivery yet such as a build of the game that is not yet ready for release. Elite Mobile application support is available for up to five 5 named customer contacts provided by your organization at the time the Mobile Gateway installation agreement was signed. Use the links below to tell us about your specific problem and we'll answer you as soon as possible. Contacting your payment service provider should allow you to get an update on the status of your payment.
Exceptional Amenities We know that when we service your vehicle, we're servicing your business. We focus on a solid understanding of all vehicle systems and have access to the latest tools to expedite repairs. Log into the Customer Portal is the secure gateway for all Elite clients. If your product has this status, but you have processed a payment, try checking with your payment service provider to see if something is preventing the payment from going through. Product sold without warranty: This product was sold by a reseller. This should then guarantee that you receive the reset password email.
During these months, please expect longer than normal hold times for phone support. To obtain a customer support login and password, please have your company's key ProLaw Support contact call our Dispatch Team via the phone numbers listed below. The serial number provided does not match the previously selected product. Once you are inside the , you will be able to submit a service request and view your entire service request history. Best-Trained Techs Our technicians receive continual training from the experts at Freightliner and Western Star. Please consider calling during the middle of the week as Mondays are our busiest days and result in the longest hold times.